Privacy policy

This Privacy Policy describes how Devil's Snare ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website (the "Service"). We are committed to protecting your privacy in accordance with the Information Technology Act, 2000 and its amendments.

Information We Collect

We collect several different types of information to deliver a smooth shopping experience and improve our Service:

  • Personal Information: During account creation, order placement, or contacting us, you may provide:

    • Name
    • Email address (optional for communication)
    • Phone number (primary for order updates)
    • Date of Birth (optional for marketing activities)
    • Shipping address
    • Billing address (if different)
    • Payment information (securely collected by a third-party payment gateway)

  • Non-Personal Information: We also collect non-personal information that helps us understand user behavior:

    • Usage data, such as browsing history (clothing categories), search queries (size, color), and time spent on product pages
    • Device information, such as your IP address, browser type, operating system, and device model (for website optimization)

Use of Information

We use the information we collect for various purposes related to your shopping experience:

  • To process your orders and deliver your purchases
  • To create and manage your account
  • To personalize your browsing experience and product recommendations
  • To send you promotional emails and communications about new collections, offers, and discounts (with your consent)
  • To respond to your inquiries and provide customer support
  • To analyze website traffic and user behavior for improvement
  • To comply with legal and regulatory requirements

Disclosure of Information

We may disclose your information to trusted third-party vendors and service providers who assist us in operating the Service, fulfilling your orders, and processing payments. These third parties are obligated to maintain confidentiality of your information and use it only for the specific purposes we have disclosed.

We will not share your personal information with any third-party marketers or for any unrelated purposes without your explicit consent.

Your Rights

You have certain rights regarding your personal information under the Information Technology Act, 2000:

  • Right to Access: You can request a copy of your personal information that we hold.
  • Right to Rectification: You can request correction of any inaccurate or incomplete personal information.
  • Right to Erasure: You can request deletion of your personal information, subject to certain legal exceptions.
  • Right to Restrict Processing: You can request to restrict the processing of your personal information in certain situations.
  • Right to Object: You can object to the processing of your personal information for marketing purposes.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy. We may also retain it for a longer period as required by law or for legitimate business purposes.

Children's Privacy

Our Service is not directed towards children under 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. We will take steps to remove that information from our servers.

Security

We take reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We use secure servers and industry-standard practices to safeguard your personal information. However, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

Contact Us

If you have any questions about this privacy policy, your rights regarding your personal information, or our data practices, please contact us at devil@devilssnare.com .